Applicant Frequently Asked Questions

Answers to Frequently Asked Questions by many of our applicants

How can I be notified of new property listings?

You can “Like” us on Facebook for same day posts in your newsfeed.

Where can I find the most current information about your available rentals?

Each of our available rental properties are listed on hundreds of rental home websites but the most updated information can be found on our website. Available Rentals

How do I view the property?

Please check our showing calendar to see if the property you are interested in is being shown. If the property is not already on the calendar or if you are unable to attend the showing time, please complete an email to the right of this page and select “Showing Request” and we will contact you about an alternate viewing time.

When do you show the property?

If Vacant, we typically have open showings of properties Monday thru Saturday and by appointment only on Sunday. If the property is occupied, we will schedule a time and date with the current tenant. Showing Calendar

How do I know if a property is available?

If the property is listed on our website, it is an active available listing. However if you would like to apply, please contact our office and we can let you know if there are any pending applications in process.

Why are properties still advertised if you have a pending application?

Application status can change at any time and for various reasons. In order to provide the best service to our property owner and future tenants we do not remove a property from our listings until a deposit has been received for the property.

Are pets allowed?

For most of our properties pets are negotiable with a minimum deposit of $500.00 per pet, and renters insurance may be required. Most of our properties are pets negotiable (pet-friendly) with some breed restrictions imposed by the owner’s insurance policy.

What are the qualifications?

You need to have a combined verifiable income of 3 times the monthly rent, three most recent years of favorable rental references or home ownership, no evictions in the past five years, no open bankruptcy, positive credit history is required if there are credit blemishes you may be denied or required to pay additional security deposit and/or provide a guarantor.

How do you verify my income if I am self-employed?

If you are self-employed you will need to provide the last 6 months of bank statements and the previous two years tax return and Schedule C.

What would disqualify my application from being approved?

Three reasons for automatic denial are having an eviction in the past 5 years, negative tenant history in the last 3 years or not meeting the income requirement.

What if I have bad credit?

Positive credit history is required if there are credit blemishes you may be denied or required to pay additional security deposit and/or provide a guarantor for consideration.

What do you need to process the application?

We will begin processing an application that has been fully completed and all support documentation attached. Incomplete applications will not be started until all support documentation has been received. The items needed are from each person over the age of 18 years old:

  • All sections of Application completed
  • Copy of Photo ID/Driver’s License
  • Copy of Social Security Card
  • Proof of income (pay stubs, or banks statements and W-9 if self employed)
  • $35.00 application fee

How do I apply for a property?

You may submit your application by bringing it to our office during our business hours, via email to, or by fax to (916) 988-5587. Once an application has been received and all support documents provided by email or fax we can accept payment through PayPal and will invoice a bill to you.

Do you accept co-signers?

Some property owners may allow a co-signer. Any potential co-signer will need to have verifiable income to sufficiently qualify for both their current living situation and for the property that they will be co-signing for, complete an application and pay the application fee.

How long is the application process?

There isn’t a set time frame on the completion of an application, as it is dependent on how quickly the verification of tenancy and employment are received, but typically within 2 business days . If we have a problem receiving one of your tenancy or employer verifications, you will be notified.

How can I help to make it easier to process my application?

Provide daytime phone numbers for your current and previous landlords and make sure to notify your current landlord that you are planning on moving since without a notice many landlords and management companies will not release your information to us. Be sure to provide us with a contact phone number that you answer or check messages frequently, a delay in response to our messages may place your application inactive.

What is the best way to communicate with you during the application process?

Once an application has been received, we will contact you if additional information is needed in order to continue to process the application. Please keep in mind you will be contacted if your application has been approved or denied. If you have not been contacted within 3 business days, please email

Can I get my application “Pre-Approved”?

If you just want to get Pre-Approved before you locate a property, write “Pre Approval Request” at the top of the application. We will process your application and call you once we have processed your application. You can then select a property that you qualify for. Pre-Approved applications do not receive a refund of any processing fees paid even if a suitable property cannot be located. Pre-Approved applications are good for 30 days from completion of the credit report.

What if I have special circumstances to explain issues with my credit, income or rental history?

Put your special circumstances in writing when you submit it with your application.

If my application is approved what do I do next?

You will need to make an appointment to sign the “Offer to Rent” and pay the deposit to secure the property within 24 hours or one business day from the time you are notified that the application is approved. If the “Offer to Rent” and Holding Deposit are not received within this time frame other applicants will be considered for the property.

How long should I set aside for the “Offer to Rent” appointment?

The appointment will take about 15 minutes and at that time you will set up an appointment to sign your lease and pick up your keys.

Can the deposit be broken down into payments?

No, the Deposit to hold the property will need to be paid in full by Cashier’s Check or Money Order at the time the “Offer to Rent” is signed.

What is the term of the lease?

All leases are for a 12 month term which continue on a Month-to-Month basis at the expiration date, unless otherwise noted or negotiated prior to signing the “Offer to Rent”

What utilities am I responsible for?

Although it varies by property, all properties require tenants to pay for electricity and gas, and most properties require either full payment or partial payment toward water, sewer and garbage. You may view the specifics for each properties utility requirement by visiting our Available Rentals page and viewing the property you are interested in. You will need to transfer the electricity and gas service into your name by the date the lease is signed.

What do I need to bring to my lease signing and how long will it take?

The lease signing will take place in our office, the review and signing typically takes 30-40 minutes. You will need to make sure to bring your money order or cashier’s check for the first month’s rent and any additional monies due. All person(s) 18 and older listed on the lease will need to be at the lease signing or make arrangements to sign prior to that appointment date. Keys will not be given out until all parties sign the lease.

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